Privacy Policy

AdhiSeal (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information shared by users of our website www.adhiseal.com and our mobile application AdhiSeal Club.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile app, or related services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, register, or use our services, we may collect:

• Name
• Mobile number
• Email address
• City / location
• User type (homeowner, mason, contractor, dealer, distributor, etc.)

b) App-Specific Information (AdhiSeal Club)

When you use the AdhiSeal Club app, we may collect:

• Mobile number (for login / OTP verification)
• User role (installer, dealer, distributor, etc.)
• Coupon or reward-related data (points, coupons earned, redeemed, balance)
• Device information (basic device type, app version)

c) Technical Information

• IP address
• Browser type
• Device type
• Pages visited on our website
• App usage data (for improving app performance)

2. How We Use Your Information

We use the collected information to:

• Respond to enquiries and provide customer support
• Share product information, technical guidance, and usage support
• Process dealership or distributorship enquiries
• Operate and manage the AdhiSeal Club rewards and coupon system
• Track coupon issuance, redemption, and balances
• Improve our website, app, and services
• Communicate important updates related to products, services, or the app

We do not sell your personal information to third parties.

3. AdhiSeal Club – Coupons & Rewards

The AdhiSeal Club app is designed to:

• Distribute coupon amounts or reward points
• Track usage and redemption history
• Ensure fair and transparent reward distribution

All reward-related data is linked to your registered mobile number and used only for internal tracking and verification. AdhiSeal reserves the right to modify or discontinue any coupon or reward scheme as per company policy.

4. Data Sharing & Disclosure

We may share your information only:

• With internal teams (sales, technical support, operations)
• With authorised service providers (IT, hosting, messaging services)
• When required by law, regulation, or legal process

We never share personal data for advertising or resale purposes.

5. Data Security

We take reasonable technical and organisational measures to protect your information, including secure servers and databases, restricted access to authorised personnel only, and regular system monitoring. However, no method of transmission over the internet or mobile networks is 100% secure.

6. User Responsibilities

Users are responsible for:

• Keeping login details and OTPs confidential
• Ensuring correct information is provided
• Not misusing coupons, rewards, or app features

Any misuse may result in suspension or termination of access.

7. Cookies & Tracking (Website)

Our website may use cookies to improve user experience and analyse traffic and usage patterns. You can control cookies through your browser settings.

8. Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices of such external platforms.

9. Children’s Privacy

Our services are intended for users above 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where applicable, within the app.

11. Contact Us